What This Privacy Policy Covers
When you open an account or make a deposit through bKash, Nagad, or Rocket, we collect the information needed to process that transaction and keep your account secure. This includes your name, contact details, device identifiers, and transaction references tied to your wallet. We do not
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sell your personal data to third parties. Data is processed to run your account, verify payments, and meet any obligations that apply under the laws of the region where you access the platform. If you are in Bangladesh, your use of this platform is subject to
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local law and the eligibility conditions we publish. We retain transaction records for as long as required by applicable rules, and account data is held while your account remains active. You can ask us to correct or delete your data at any time by contacting support
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— we will respond and act within the timeframe our policy sets out. Payment data linked to bKash, Nagad, or Rocket transactions is stored only in the form needed to reconcile your account wallet; we do not store full wallet credentials on our servers.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.